Order Journey: Tracking and Analyzing the Entire Customer Journey
How to Properly Use Order Journey?
Before using Order Journey, we strongly recommend setting up your ad tracking parameters using the UTM tracking parameters provided in the URL Builder when creating nFew readersFor Shopify Plus Merchant:What to Do When Post Purchase Survey Lacks Data After Enabling Checkout Extensibility?
If you are a Shopify Plus merchant and have enabled Checkout Extensibility, you will notice that the status of the original Order status page has become Not active, meaning all custom code added in Additional scripts will be invalidated.
If you have activated the Post Purchase Survey feature, enabling Checkout Extensibility will result in the inability to display surveys on the Thank youFew readersAds Report: Discover Your True Channel Performance
Have you noticed that even though Facebook provides the Ads Manager tool, you still encounter the following issues:
Data Delays: Conversion data in Ads Manager often has a delay of at least 3 hours, sometimes even exceeding 24 hours. This makes it extremely challenging to assess which ads need to be turned off or which ones require a budget increase. You often need to wait until the next day to see the performance of each ad, potentially resulting in budget wastage due to not being ableFew readersConvbox for Headless Ecommerce Setup Guide
Advantages of Headless Ecommerce
Headless Ecommerce allows merchants to easily customize the frontend pages on an SSR (Server-Side Rendering) framework while using Shopify only as a backend service. Its advantages include:
1.Personalized User Interface: Merchants have full control over the creative design of the store pages and can deliver content flexibly across various platforms, such as websites, applications, and IoT devices.
2.Improved Website Performance: Typically, headlessFew readersHow ConvboxTracking works with a headless Shopify
Most user behavior tracking products available in the Shopify App Store are not compatible with headless setups. To address this, Convbox offers an out-of-the-box solution specifically headless eCommerce. It is a low code(almost no coding) approach. In several minutes, you can deploy a solution with best practices in user event tracking and marketing effectiveness analytics.
ConvboxTracking(Omnitrack) servFew readersSetup Guide for Convbox Plan
To ensure accurate tracking and analysis of your site’s conversion data, follow these essential setup steps:
1. Check for Duplicate Tracking
Remove Existing Pixels: If you've previously installed other Pixel plugins, delete any redundant Pixels to avoid event duplication and ensure data accuracyFew readersHow to Activate and Install the Convbox Survey
Do You Want to Know How Your Customers Found Your Website Before Making a Purchase?
Was it through media ads, email, or a friend’s recommendation?
Now, with Convbox’s Post Purchase Surveys, you can ask your customers this question on the Thank You page in Shopify's checkout process. Use the customer responses to further refine your order attribution.
1. Activating Convbox Post Purchase Surveys
When you first access the Post Purchase Survey page, you will see two setup steps. Typically, yFew readers